Getting started with Partner Payments

Getting started with Partner Payments

Partner Payments is where you pay the people and businesses your company works with — suppliers, contractors, landlords, agencies, and more. Save each one as a partner, and you can pay them again and again without re-entering their details.

💡 Who can do this: Anyone on your team with the Make payments permission can create partners and send payments. Depending on your company's approval settings, some payments may need a second person to approve before they're sent.

How it works

Every payment follows the same three steps:

  1. Add a partner. Go to 'Partner Hub' using the left-hand navigation. Use 'add a partner' to enter details for the company or person you're paying. You only do this once.
  2. Add a payment method. How the money reaches them. A partner can have more than one — for example, a Saudi bank account and an international one.
  3. Send the payment. Enter the amount, review everything, and confirm.

Once a partner is saved, paying them again takes seconds.

Where to find it

Open Payments → Partners in the SiFi app or web dashboard. From here you can see all your partners, add a new one, and start a payment to anyone on the list.

The four ways to pay

Way to payBest for
Internal transferPartners who also use SiFi — free and instant
Local transferAnyone with a Saudi bank account
SWIFT transferPartners and suppliers outside Saudi Arabia
Pay from an invoiceWhen you already have a bill — SiFi reads it and drafts the payment for you

Not sure which to use? Pick based on where your partner banks. SiFi guides you through the rest.

How fast do payments arrive?

Transfer typeSpeed
Internal (SiFi)Instant and free
Local (up to SAR 20K)Instant
Local (above SAR 20K)Next working day (T+1) via SARIE
SWIFT1–3 business days

Approvals

To keep spending in control, your company can require that payments are approved before they send. If approvals are on:

  • You create the payment as usual and submit it.
  • The payment shows as Pending approval until an approver reviews it.
  • Once approved, it sends automatically.

Approvers are notified the moment a payment is waiting. You can always check a payment's status from the Partners or Payments screen. Learn more about Approvals & payment policies.

Where is it available?

FeatureWeb (my.sifi.sa)Mobile app
View partnersYesYes
Create and edit partnersYesComing soon
Add payment methodsYesComing soon
Send local transfersYesYes
Send SWIFT / SiFi transfersYesComing soon

What you'll need

  • For a Saudi partner: their full legal name and Saudi IBAN.
  • For an international partner: their name, bank country, account number or IBAN, and the bank's SWIFT/BIC code.
  • For an invoice: a PDF or photo of the bill.

You don't need everything to create a partner — you can add payment details later. Only the partner's name is required to get started. See How to add a partner.

Need more help? Contact support@sifi.sa.

    • Related Articles

    • Roles & permissions for Partner Payments

      Who can do what in Partner Payments depends on each person's role and your company's settings. This article explains the permissions that control partners and payments. Permissions at a glance Your company's admin decides what each teammate can do. ...

    • Migrating your existing partners

      If your company already pays suppliers today, you don't have to start from scratch. The first time you open Partner Payments, SiFi helps you bring your existing payees across as partners. Why migrate? Beneficiaries store basic payment details (name ...

    • Pay from an invoice

      Already have a bill to pay? Upload the invoice and SiFi reads it for you — pulling out the partner, amount, and payment details automatically — then drafts a payment for you to review. No re-typing. 💡 Who can do this: Anyone with the Make payments ...