Paying SADAD and Government Bills in SiFi

Paying SADAD and Government Bills in SiFi

Managing business utility bills, government fees, and supplier invoices no longer requires jumping between multiple banking portals!

With SiFi’s integrated SADAD Payment System, you can fetch, approve, and settle all your business payments directly from your SiFi account with full control and transparency.


Here is your step-by-step guide on how to manage SADAD and bill payments seamlessly.

🔑 1. Who Has Access?

Because SADAD payments involve direct company disbursements, access to create, view, and manage bill payments is granted to:

  • Admins

  • CFOs & Finance Managers

🧾 2. Supported Bill Types

SiFi supports three main categories of SADAD bill payments:

  • One-Time Bills: Non-recurring payments for one-off business expenses.

  • Recurring Bills: Regularly scheduled payments such as office utilities or telecom services.

  • Government Bills: Official fees and Ministry of Interior (MOI) government service payments.

📊 3. How to View & Add SADAD Bills

  1. Navigate to the Bills / SADAD Payments tab on your SiFi Admin Dashboard.

  2. View Pending Bills: See a clear, real-time overview of all upcoming or outstanding bills awaiting action.

  3. Fetch Bills by CR: Enter your Commercial Registration (CR) number to automatically retrieve and populate active SADAD bills tied to your entity.

  4. Create a New Bill:

    • Click Add New Bill.

    • Choose the service provider from the list.

    • Enter the bill details (or upload invoices via bulk import).





💳 4. Payment Options & Budget Allocation

When preparing a bill for payment:

  • Full or Partial Payment: Choose to pay the full outstanding balance or enter a partial amount (where supported by the biller).

  • Connect to a Budget: Assign the payment to a specific SiFi budget to maintain cost-center tracking. The system automatically enforces budget availability during processing.

  • Select Funding Source: Choose the desired wallet or account balance for payment execution.

🔐 5. Approval Workflow & Governance

To keep your company funds secure, all payments adhere to your organization's custom governance rules:

  1. Policy-Based Routing: Bills are routed according to default or custom company approval thresholds.

  2. Action Center Alerts: Approvers will receive a notification in their SiFi Action Center when a payment is awaiting authorization.

  3. Status Tracking: For the bill creator, the transaction status will display as "Pending Approval" until all required sign-offs are completed.

  4. OTP Security: Approvers complete the authorization securely using OTP verification.

  5. Automated Processing: Once fully approved, SiFi automatically processes the SADAD payment—no manual bank transfer needed!

Quote
Tip: Top up your SiFi wallet balance before finalizing high-value bill approvals to avoid transaction delays!

🔄 6. Bill Statuses & Automated Refunds

Keep track of your bill lifecycle from draft to final settlement:

  • Draft / Pending Approval: Payment request created and under review.

  • Paid: Transaction completed and settled with SADAD.

  • Expired / Failed: Bill exceeded due date or encountered a payment exception.

Automated Reconciliation & Refunds: In the rare event of a failed or returned transaction, funds are automatically credited back to your designated SiFi budget line item with full audit log visibility.

📲 7. Transaction Notifications

  • Instant SMS Receipt: Once a transaction successfully completes, an SMS notification is sent immediately to the bill creator.

  • Clear Categorization: Transactional SMS notifications will be tagged under "SADAD Bill Payments."

  • Bilingual Support: All notifications and receipts are available in both English and Arabic.


🤝 Need Extra Help?

Our support team is here for you every step of the way! If you have questions about setting up SADAD bill payments or configuring approval policies:

Contact support@sifi.sa or call 920031030.