If you no longer need a partner in your directory, you can delete them. Before doing so, consider whether you might need their details again.
To delete a partner
- Go to Payments → Partners and open the partner you want to remove
- Click the ⋯ menu and select Delete.
- Confirm the deletion.
⚠️ Warning: Deleting a partner removes their profile and all associated payment methods. Transaction history for past payments is preserved in your transfer records, but will no longer be linked to a partner profile. This action cannot be undone.
When to delete vs. when to keep
| Scenario | Recommendation |
|---|
| The partnership has ended permanently | Delete — clean up your partner list |
| You might pay them again someday | Keep — easier than re-entering and re-verifying all details |
| Duplicate entry for the same partner | Delete the duplicate — keep the record with more history |
Your records stay intact
Deleting a partner does not affect your financial records. Past payments remain in Payments → Transfers with full transaction details (amount, date, IBAN, status) — they are just no longer linked to a partner profile. This keeps reconciliation and compliance intact.
Need more help? Contact support@sifi.sa.
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