How to Activate Your Physical Card with NFC

How to Activate Your Physical Card with NFC

Activating your new SiFi physical card is faster and easier than ever. With built-in NFC (Near Field Communication) technology, you can activate your card instantly by simply tapping it against your smartphone.

Before You Begin

  • Make sure you have downloaded and installed the SiFi mobile app from the App Store or Google Play and are logged into your account.

  • Check your phone's NFC settings:

    • iPhone: NFC works automatically in the background.

    • Android: Ensure NFC is turned on in your device settings (Settings > Connected devices > NFC).

Step-by-Step Activation Guide

  1. Unbox your card: Take your new SiFi card out of the delivery envelope.

  2. Hold your card to your phone: Hold the back of your card against the back of your smartphone (near the top-center).

  3. App launch & Auto-fill: The SiFi app will open automatically, bringing you directly to the Card Activation screen. The last 4 digits of your card will be automatically detected and filled in.

  4. Confirm and Complete: Review the auto-filled digits, then tap Activate Card to finalize the process. Your card is ready to use!

Troubleshooting: What if the card is not detected?

If your phone doesn't recognize the card tap immediately, you will see a "Card Not Found" screen. You can easily resolve this with these quick steps:

  • Reposition the card: Try sliding the card slightly up or down near the top-center back of your phone.

  • Remove thick cases: Extremely thick or metal-reinforced phone cases can block NFC signals. Try removing your case temporarily.

  • Try Again: Tap the Try Again button in the app to re-initialize the scanner.

  • Manual Fallback: If NFC continues to give you trouble, select Enter Card Manually to type in your card details and complete activation the traditional way.

Need Additional Help?

If you are still experiencing issues or need assistance, our support team is here for you: