Reimbursement requests submitted by employees must be reviewed, approved, and then paid manually. This guide walks you through how to process reimbursements securely from your SiFi account.
Log in to SiFi 🔑
Open your SiFi web or mobile app.
Navigate to Reimbursements 💼
From the main menu, click Reimbursements.
Review Pending Approvals ⏳
Go to the Pending Approval tab.
Select the request you want to review.
Approve the Request ✅
Click Approve.
Choose whether to pay the full amount or only a partial amount.
Process the Payment 💸
Approved requests move to the Approved tab.
As an Admin or Finance Manager, you must manually process the payment from here.
Click Pay to complete the transfer.
Enter OTP confirmation
Payment processed
⚠️ Every reimbursement requires manual payment — approval does not automatically trigger the transfer.
💼 Only Admins or Finance Managers can process the payment.
📜 Once paid, the reimbursement is recorded in the system and visible in the reimbursement as paid.