๐Ÿ’ฌ Introducing Comments

๐Ÿ’ฌ Introducing Comments

Collaborate seamlessly on requests. Mention team members and resolve questions directly in the app.

Comments brings all your conversations into one place,  right where requests are created, reviewed, and approved. Instead of switching between emails and chats, teams can now communicate instantly in the platform to speed up reviews, reduce confusion, and stay aligned.


๐Ÿ”‘ Key Functions of Comments

1. Centralized Collaboration

All communication stays attached to the request.
Requesters, approvers, admins, finance managers, and budget managers can post comments to clarify details, resolve questions, and guide decisions.

This keeps the full context in one place and eliminates fragmented discussions.

2. Mention & Notify

Use @ mentions to tag team members or bring additional stakeholders into the conversation.

When someone is mentioned, they receive:

  • Push notifications

  • Email notifications

This ensures important questions and updates are never missed.

3. Faster Reviews & Approvals

Comments help teams:

  • Get clarifications instantly

  • Resolve blockers early

  • Reduce delays caused by missing information

  • Keep a transparent record of decision-making

Every comment forms part of the requestโ€™s timeline for full audit visibility.

4. Role-Based Participation

Comments support all relevant roles:

  • Requesters : answer questions, add context, attach clarifications

  • Approvers : request more details before approving

  • Finance managers & Admins : ensure accuracy, compliance, and policy alignment

  • Budget managers : collaborate on requests tied to their managed budgets

Everyone involved stays informed and aligned.

๐Ÿ”” Notifications

Automatically alerts the right people with push and email notifications whenever:

  • Someone mentions them

  • A new comment is posted on a request they posted

This keeps the review cycle smooth and timely.

๐Ÿ“Œ Additional Notes

  • Comments are available on both web and mobile

  • They remain part of the request history for compliance and audits

  • Works across all request types and approval flows