Getting started with Partner Payments
Partner Payments is where you pay the people and businesses your company works with — suppliers, contractors, landlords, agencies, and more. Save each one as a partner, and you can pay them again and again without re-entering their details.
💡 Who can do this: Anyone on your team with the Make payments permission can create partners and send payments. Depending on your company's approval settings, some payments may need a second person to approve before they're sent.
How it works
Every payment follows the same three steps:
- Add a partner. The company or person you're paying. You only do this once.
- Add a payment method. How the money reaches them. A partner can have more than one payment method — for example, a Saudi bank account and an international one.
- Send the payment. Enter the amount, review everything, and confirm. Once a partner is saved, paying them again takes seconds.
Where to find it
Open Payments → Partners in the SiFi app or web dashboard. From here you can see all your partners, add a new one, and start a payment to anyone on the list.
The four ways to pay
| Way to pay | Best for |
|---|---|
| Internal transfer | Partners who also use SiFi — free and instant |
| Local transfer | Anyone with a Saudi bank account |
| SWIFT transfer | Partners and suppliers outside Saudi Arabia |
| Pay from an invoice | When you already have a bill — SiFi reads it and drafts the payment for you |
Not sure which to use? Pick based on where your partner banks. SiFi guides you through the rest.
How fast do payments arrive?
| Transfer type | Speed |
|---|---|
| Internal (SiFi) | Instant and free |
| Local (up to SAR 20K) | Instant |
| Local (above SAR 20K) | Next working day (T+1) via SARIE |
| SWIFT | 1–3 business days |
Approvals
To keep spending in control, your company can require that payments are approved before they are sent. If the approval requirement is active:
- You create the payment as usual and submit it.
- The payment shows as Pending approval until an approver reviews it.
- Once approved, it is sent automatically.
Approvers are notified the moment a payment is waiting. You can always check a payment's status from the Partners or Payments screen. Learn more about Approvals & payment policies.
Where is it available?
| Feature | Web (my.sifi.sa) | Mobile app |
|---|---|---|
| View partners | Yes | Yes |
| Create and edit partners | Yes | Coming soon |
| Add payment methods | Yes | Coming soon |
| Send local transfers | Yes | Yes |
| Send SWIFT / SiFi transfers | Yes | Coming soon |
What you'll need
- For a Saudi partner: their full legal name and Saudi IBAN.
- For an international partner: their name, bank country, account number or IBAN, and the bank's SWIFT/BIC code.
- For an invoice: a PDF or photo of the bill.
You don't need everything to create a partner — you can add payment details later. Only the partner's name is required to get started. See How to add a partner.
Need more help? Contact support@sifi.sa.
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FAQ - Partner Payments
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Who can do what in Partner Payments depends on each person's role and your company's settings. This article explains the permissions that control partners and payments. Permissions at a glance Your company's admin decides what each teammate can do. ...How to add a partner
A partner is a profile for any supplier, vendor, or business that you pay through SiFi. Creating a partner takes less than a minute — only the partner's name is required to get started. 💡 Who can do this: Anyone with the Make payments permission. ...Troubleshooting payments
If a payment doesn't go through as expected, use this guide to identify the cause and fix it. A payment failed or was returned Reason What to do Insufficient funds Check your SiFi account balance and try again. Beneficiary name mismatch The receiving ...Editing partner details
You can update a partner's name, alias, country, and contact details any time — for example, when a supplier changes their email or you want a clearer nickname. Edit a partner Open the partner from Payments → Partners. Click the ⋯ menu in the Action ...