Get started with Partner Hub
Partner Hub is where you pay the people and businesses your company works with: suppliers, contractors, landlords, agencies and more. Save each one as a partner once, then pay them again without re-entering details.
Who can do this: System Admin, Authorized User, Finance Manager, Accountant and Transfer Initiator can add partners and create payments. Paying (releasing) a payment needs System Admin, Authorized User, Finance Manager or Accountant. Depending on your approval settings, some payments need a second person to approve them.
How it works
- Add a partner – the company or person you pay. You do this once.
- Add a payment method – how the money reaches them. A partner can have several, for example a Saudi account and an international one.
- Send the payment – enter the amount, review and confirm.
Where to find it
Open Payments → Partner Hub. From there you can see all partners, add a new one and start a payment.
Four ways to pay
| Way to pay | Best for |
|---|---|
| Internal transfer | Partners who also use SiFi |
| Local transfer | Anyone with a Saudi bank account |
| SWIFT transfer | Partners outside Saudi Arabia |
| Pay from an invoice | When you have a bill: SiFi reads it and drafts the payment |
How fast payments arrive
| Transfer type | When it arrives |
|---|---|
| Internal (SiFi to SiFi) | Instantly, any amount, free |
| Local, up to SAR 20,000 | Instantly (IPS) |
| Local, over SAR 20,000, sent 8 AM – 3 PM on a working day | Same day, usually within 2 hours (SARIE) |
| Local, over SAR 20,000, sent after 3 PM, at weekends or on public holidays | Next working day (T+1) |
| SWIFT (international) | 1–3 business days |
Approvals
If your company requires approval:
- You create and submit the payment as usual.
- It shows Pending approval until an approver reviews it. Approvers are notified straight away.
- Once approved, it's sent automatically.
Web and mobile
| Feature | Web | Mobile app |
|---|---|---|
| View and search partners | Yes | Yes |
| Create, edit or delete a partner | Yes | Yes |
| Add a payment method | Yes | Yes |
| Send a local transfer | Yes | Yes |
| Send an internal (SiFi) transfer | Yes | No (web only) |
| Send a SWIFT transfer | Yes | No (web only) |
| View payment history | Yes | Yes |
What you need
- Saudi partner: full legal name and Saudi IBAN.
- International partner: name, bank country, account number or IBAN, and SWIFT/BIC code.
- Invoice: a PDF or photo of the bill.
Only the partner name is needed to create a partner; add payment details later. See "Add a partner".
Need help? support@sifi.sa