🚀 How to Activate Your SiFi Account

🚀 How to Activate Your SiFi Account

Activating your account in SiFi is simple and only takes a few minutes. Follow the steps below to get started.


📝 Steps to Activate Your Account

  1. Go to the Activation Page

    • Access SiFi here.

    • Click on “Activate Account” at the bottom of the page.

  2. Verify Your Identity (Step 1)

    • Enter your:

      • NID / Iqama / Passport Number / Border Number

      • Email address associated with your account

    • Enter the OTP sent to your email address.

    • Verify your mobile number 

Notes
  1. ⚠️ Important:

    • If your company has opted for mobile number verification through Absher, your invited mobile number must match the one registered in Absher.

    • If your mobile number is owned by the company (not personally registered under your Absher), ask your Admin to:

      1. Cancel the original invitation.

      2. Re-invite you using the option “Phone number owned by company.”

  1. Nafath ID Verification (Step 3)


    • Open your Nafath App.

    • Enter the code displayed on your screen to complete ID verification.

  1. ⚠️ Note: If you are an external auditor, the Nafath step will be skipped.

  2. Accept Terms & Conditions (Step 4)

    • Review and accept the Terms & Conditions.

    • Create and confirm your new password.


✅ You’re All Set!

Once these steps are complete, your SiFi account is ready to use.

  • You can now log in with your username (ID, mobile, or email), password, and OTP.

  • On mobile, your device will be registered and you’ll be asked to set a Soft PIN or Face ID for quicker access in the future.


🛡️ Security Notes

  • Make sure your email and mobile number are up to date before starting activation.
  • Never share your OTP or password with anyone even SiFi staff.

  • Use a strong password (minimum 8 characters, with uppercase, lowercase, number, and special character).


💬 Need help activating your account? Contact us at support@sifi.sa or call 920031030.



    • Related Articles

    • 🔑 Already Have a SiFi Account? Joining Another Company

      If you’re already a SiFi user and have been invited to join another company account, you do not need to create or activate a new account. 👤 How It Works Your SiFi account is unique to you (email/ID/phone number) You can be a member of multiple ...
    • 🔒 Account Temporarily Locked

      🌟 Why is My Account Locked? For your protection, SiFi automatically locks accounts when there are multiple failed login attempts. This is part of our security measures to prevent unauthorized access. 👉 The more failed attempts, the longer the ...
    • 👤 Logging in to SiFi & Understanding Your Username

      To log in to SiFi, you need a valid username, password, and OTP. All three are required to ensure your account remains secure. ✅ What Can I Use as My Username? You can log in to SiFi using any of the following: National ID / Iqama / Residence ID ...
    • 📱 How to Update Your Mobile Number in SiFi

      Employees can update their registered mobile number directly in SiFi to ensure they continue receiving OTPs, notifications, and important account alerts. 👤 Who Can Update Mobile Numbers? Only you (the employee) can update your own mobile number. ...
    • 🔐 How to Enable Face ID or Set a PIN Code in SiFi

      For quicker and more secure access, you can log in to the SiFi mobile app using either a PIN code or Face ID / Fingerprint. This replaces the need to enter your username, password, and OTP every time. 📝 Why Use Face ID or PIN Code? Faster access → ...