π Download Center in SiFi
The Download Center is your one-stop hub to manage, track, and re-download all reports and files you generate in SiFi. Instead of downloading reports immediately after generating them, you can always return to the Download Center to access your files later.
π What Can You Do in the Download Center?
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View all your generated files (Statements, Audit Reports, Expense Exports, Certificates, etc.).
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Track the status of a file (Preparing, Ready, Failed).
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See details such as file type, file name, and generation date.
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Re-download files anytime β as many times as you need.
π€ Who Can View Files?
The Download Center is user-based.
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This means only you can see the reports you generate.
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Files are not shared with other users in your company.
β³ My file is βPreparing.β Why is it taking time?
If your file contains many transactions or attachments (such as receipts), it may take longer to prepare.
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Most files are ready within a few minutes.
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If it takes more than 30 minutes, please contact support@sifi.sa for assistance.
β My file βFailed.β What should I do?
Try generating and downloading the file again.
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If it fails multiple times, contact support@sifi.sa or call 920031030.
π― Benefits of the Download Center
Centralized access β No need to hunt for past reports.
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Unlimited re-downloads β Access your files anytime.
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Transparent status β See whether your file is preparing, ready, or failed.
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Audit-friendly β Keep a secure history of generated reports.
π¬ Need help with your reports? Reach out to support@sifi.sa or call 920031030.
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