User & Profile
🔐 How to Enable Face ID or Biometric Login on SiFi Mobile
You can log in to the SiFi mobile app quickly and securely using Face ID (on iOS) or Biometric Login (on Android). This feature lets you access your account without typing your password or PIN each time. 📱 What is Biometric Login? Biometric Login ...
🏦 How to Add Your Bank Details in SiFi
In SiFi, you can securely add your personal bank account to receive reimbursements directly into your account. 👤 Who Can Add Bank Details? Only each user can add their own personal bank account. Admins cannot add or change bank details on behalf of ...
Set Your Primary Email or Remove an Additional Email
🧭 Overview You can manage all your emails directly from your Profile (الحساب الشخصي) settings. If you have multiple emails linked to your account, one will be marked as Default — this is the email used for login and official notifications. 👤 Who ...
How secure is my account
Overview At SiFi, the safety and security of your account and personal data is a core value. We implement industry-leading standards and local regulatory frameworks to minimize risks and keep your information safe. Our Security Measures 🔒 PCI ...
🚨 Important Notice: Stay Safe Against Fraud
We’ve recently seen an increase in fraud attempts targeting users in Saudi Arabia. Fraudsters may contact you by phone or SMS pretending to be from SiFi Support or posing as well-known merchants or delivery companies. Your security is our top ...
📱 Who Can Use the SiFi Mobile App?
Any SiFi user can use the SiFi mobile app on their phone perfect for managing expenses, approvals, and cards while on the go! 🚀 How to Start Using the SiFi Mobile App Download the App Download the SiFi mobile app for iOS or Android. Login ...
🤝 How to Refer a Company to SiFi
SiFi’s referral program lets you earn rewards by introducing new companies to our platform. It’s a win-win — you get rewarded, and the referred company enjoys exclusive benefits. 🎯 Why Refer? Your reward: Get SAR 500 gift card. Referred company ...
📧 How to Add an Additional Email in SiFi
You can add multiple email addresses to your SiFi profile and choose which one should be your default email for receiving notifications. 👤 Who Can Add Additional Emails? Only you can add or manage the emails linked to your SiFi profile. Admins ...
🔑 How to Reset Your Password in SiFi
Forgot your password or want to update it for security reasons? Here’s everything you need to know about resetting your password in SiFi. ⚠️ Note: You cannot reset or change the password of other users — only your own. 🔄 Resetting Your Password For ...
Popular Articles
📱 Who Can Use the SiFi Mobile App?
Any SiFi user can use the SiFi mobile app on their phone perfect for managing expenses, approvals, and cards while on the go! 🚀 How to Start Using the SiFi Mobile App Download the App Download the SiFi mobile app for iOS or Android. Login ...
Add your SiFi Card to Apple Pay or Mada Pay in minutes 🚀
💳 How to Add Your SiFi Card to Apple Pay & Mada Pay Apple Pay (iOS) You have two ways to add your SiFi card: Option 1: Add directly from the SiFi app Go to the Cards section in your SiFi app. Select the card you want to add. Tap Add to Apple Wallet. ...
💳 Card Limits in SiFi
With SiFi, you can set custom spending limits for every card issued. These limits give you control over how funds are used, ensure compliance with company policies, and prevent overspending. 👉 Important: Card limits do not reduce your company ...
📱 How to Update Your Mobile Number in SiFi
Employees can update their registered mobile number directly in SiFi to ensure they continue receiving OTPs, notifications, and important account alerts. 👤 Who Can Update Mobile Numbers? Only you (the employee) can update your own mobile number. ...
How to Pay a Reimbursement
Overview Reimbursement requests submitted by employees must be reviewed, approved, and then paid manually. This guide walks you through how to process reimbursements securely from your SiFi account. Steps to Approve and Pay a Reimbursement Log in to ...