Transfers
💸 Beneficiary Has Not Received the Transfer
Overview If the beneficiary has not received your transfer, don’t worry this is usually a temporary delay caused by bank processing times, verification checks, or incorrect account details. SiFi ensures your funds are safe until they’re either ...
Handling Failed Transfers
= Overview In some cases, a transfer from your SiFi account may fail due to bank restrictions, incorrect details, or system errors. This article explains how to identify the reason for failure and what steps to take next. What Happens When a Transfer ...
How to create transfer (Auto fill invoice to pay)
You can create a transfer by simply uploading an invoice. SiFi automatically extracts key details using OCR (Optical Character Recognition) and prepares the transfer for approval. This speeds up payments and reduces manual entry errors. How It Works ...
How Long Do Local SARIE Transfers Take?
Transfer times depend on the type of transfer, amount, and time of day. While most transfers are instant, higher-value or late-day transfers may settle on the next business day under SARIE rules. Instant Transfers ⚡ SiFi Wallet → SiFi Wallet: Instant ...
Delete a Beneficiary
Overview You can delete a beneficiary at any time from your SiFi account. This may be useful if the beneficiary is no longer needed or was added by mistake. Deleting a beneficiary does not affect past transactions—they’ll still show the original ...
Activate a Beneficiary Before Transferring Funds
Overview For security reasons, SiFi requires you to activate any new beneficiary before funds can be transferred. This protects your business from unauthorized or fraudulent transactions. Why Activation Is Required 🔒 Security: Prevents sending money ...
How to Add a Beneficiary in SiFi
Adding a beneficiary in SiFi is quick and secure. You can add new beneficiaries anytime and also update their details whenever needed. Steps to Add a New Beneficiary Log in to your SiFi account. Go to Transfers. Click on Add Beneficiary. Enter the ...
Popular Articles
📱 Who Can Use the SiFi Mobile App?
Any SiFi user can use the SiFi mobile app on their phone perfect for managing expenses, approvals, and cards while on the go! 🚀 How to Start Using the SiFi Mobile App Download the App Download the SiFi mobile app for iOS or Android. Login ...
Add your SiFi Card to Apple Pay or Mada Pay in minutes 🚀
💳 How to Add Your SiFi Card to Apple Pay & Mada Pay Apple Pay (iOS) You have two ways to add your SiFi card: Option 1: Add directly from the SiFi app Go to the Cards section in your SiFi app. Select the card you want to add. Tap Add to Apple Wallet. ...
💳 Card Limits in SiFi
With SiFi, you can set custom spending limits for every card issued. These limits give you control over how funds are used, ensure compliance with company policies, and prevent overspending. 👉 Important: Card limits do not reduce your company ...
📱 How to Update Your Mobile Number in SiFi
Employees can update their registered mobile number directly in SiFi to ensure they continue receiving OTPs, notifications, and important account alerts. 👤 Who Can Update Mobile Numbers? Only you (the employee) can update your own mobile number. ...
How to Pay a Reimbursement
Overview Reimbursement requests submitted by employees must be reviewed, approved, and then paid manually. This guide walks you through how to process reimbursements securely from your SiFi account. Steps to Approve and Pay a Reimbursement Log in to ...